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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Hadley

February 27, 2026

5  out of  5
rating by Tammy Hadley
"They was very nice and answered all my questions."
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Jesus Marquez

February 27, 2026

5  out of  5
rating by Jesus Marquez
"Was provided with excellent service by Jenny I highly recommend her."
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Alma Buendia

February 27, 2026

5  out of  5
rating by Alma Buendia
"Jenny has been helpful with insuring my friends and family"
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DeAnna Sibley

February 18, 2026

4  out of  5
rating by DeAnna Sibley
"Jennifer was very personal and truly acted like she really cared."
We responded:
"Thank you for your wonderful 5-star review! We’re so glad to hear that Yasmine provided you with professional and helpful service. Our team at Yasmine Luevano State Farm agency is proud to offer trusted insurance solutions throughout the DFW Metroplex. We appreciate your feedback and look forward to assisting you with all your insurance needs here in the DFW region!"
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Stephanie Hernandez

February 10, 2026

5  out of  5
rating by Stephanie Hernandez
"I’ve been insured here for a while and since day 1 everyone has been very friendly and helpful!! You won’t be disappointed…"
We responded:
"Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you’ve had a positive experience with our friendly and helpful team since day one. Providing reliable insurance services to our valued clients throughout the DFW Metroplex is our top priority, and your feedback means a lot to us."
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Austin Nguyen

February 3, 2026

1  out of  5
rating by Austin Nguyen
"Don't use these people, they'll say they will get your fees lowered but won't tell you the app they require you to have be on the highest phone version. Not to mention saying there might be a workaround when there wasn't. Also call you at the worst hours despite giving them information about your available hours."
We responded:
"Thank you for sharing your concerns. We strive to provide clear communication and excellent service to all our clients, and we’re sorry to hear about your experience. Regarding the app requirements, we aim to ensure everyone has the best experience, but we understand the frustration with technical limitations and scheduling. We apologize if our calls came at inconvenient times despite the information you provided. We would appreciate the opportunity to discuss this further and see how we can assist you better. Please feel free to contact me directly at 469-828-2071 so we can address your concerns personally."
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Kevin Campos

January 23, 2026

5  out of  5
rating by Kevin Campos
"Emy was a great help on giving me the detail on life insurance. She went thoroughly of each one of the tiers. It was a big help to understand. She's very engaging to help."
We responded:
"Thank you so much for your wonderful feedback! We’re glad Esme took the time to listen and make your insurance process smooth and easy. Helping our clients in Dallas and the surrounding DFW Metroplex feel heard and confident about their coverage is what we’re all about. We appreciate your recommendation to family and friends — referrals mean the world to us! If you or anyone you know needs assistance with auto insurance, we’re just a call or click away."
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Elizabeth Mares

January 23, 2026

5  out of  5
rating by Elizabeth Mares
"Highly recommend!"
We responded:
"Thank you so much for the high recommendation! We’re proud to serve the Dallas and DFW Metroplex communities with trusted auto insurance solutions. If you ever need assistance or know someone looking for great coverage, please don’t hesitate to reach out."
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abdiel soto

January 22, 2026

5  out of  5
rating by abdiel soto
"La atencion siempre es muy buena, siempre contestando, aclarando dudas y preguntas."
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que siempre recibes una atención excelente y que podemos aclarar todas tus dudas. En nuestro equipo en Dallas y el área del DFW, nos esforzamos por brindar un servicio confiable y personalizado para todas tus necesidades de seguro de auto. Si necesitas cualquier ayuda o deseas una cotización, no dudes en contactarnos."
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Rebeca Leon

January 22, 2026

5  out of  5
rating by Rebeca Leon
"Excelente servicio amabilidad, gracias por ayudarme a encontrar la mejor solución para mi seguro.!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had an excellent experience finding the best insurance solution with our help here in Dallas, Texas. If you or anyone you know in the Dallas area is looking for personalized insurance quotes, competitive rates, or expert advice on coverage options, please don’t hesitate to reach out. We're dedicated to helping you secure the protection you deserve! 🤗"
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Abraham Juarez

January 22, 2026

5  out of  5
rating by Abraham Juarez
"Esmeralda (Emmy) is very awesome!!! She help me understand my policy and walked me through everything. I highly recommend this woman to anyone because she is number 1. Keep on rockin, Emmy!!"
We responded:
"Thank you for your wonderful review! We're so glad Emmy could help you understand your auto insurance policy and guide you every step of the way. If you or anyone in Dallas, Texas is looking for personalized auto insurance quotes, competitive rates, or expert advice on coverage options, Emmy and our team are here to help you find the best protection for your vehicle. We appreciate your recommendation and look forward to assisting you again!"
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Edlyn Laco

January 22, 2026

5  out of  5
rating by Edlyn Laco
"I enjoyed working with Emsy Cortez. She was very patient when answering all of my questions regarding my policy. She made the whole process seamless and easy! I highly recommend working with her as she is very honest and that is hard to come by nowadays."
We responded:
"Thank you for sharing your great experience with Emmy!! We're delighted to hear she provided patient, honest, and seamless service while guiding you through your insurance policy. If you or anyone in Dallas, Texas is seeking trustworthy auto insurance quotes, personalized coverage options, or expert advice, Emmy and our team are here to help make the process easy and stress-free. We truly appreciate your recommendation! 🤗🤗"
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Celeste Sarmiento

January 20, 2026

5  out of  5
rating by Celeste Sarmiento
"Jennifer was very helpful with giving me information and getting my life insurance in place!!!"
We responded:
"Huge thanks for the shoutout! Jennifer’s your go-to life insurance guru—breaking down the info and getting your coverage locked in like a pro. If you or anyone in Dallas, Texas wants hassle-free life insurance quotes and expert advice, Jennifer and our team are ready to make it happen. Because peace of mind shouldn’t be complicated! 💪🛡️😊"
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Christopher

January 18, 2026

5  out of  5
rating by Christopher
"Jennifer Best of the Best"
We responded:
"Jennifer = Best of the Best! Need life insurance in Dallas? She’s got you covered—literally. 💪😄"
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Vanessa Mitrano

January 17, 2026

5  out of  5
rating by Vanessa Mitrano
"Excelente agente muy paciente y amable.!"
We responded:
"¡Gracias por tu comentario! Nuestra oficina en Dallas es súper paciente y amable, lista para ayudarte a encontrar el seguro perfecto sin complicaciones. ¡Aquí estamos para protegerte con una sonrisa! 😊👍"
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Tiger Ali

January 16, 2026

5  out of  5
rating by Tiger Ali
"Great staff, Service, Emmy was very helpful. Thanks"
We responded:
"Thanks for the shoutout! Emmy and our Dallas team are here to help you get the best auto insurance coverage and competitive rates. Ready to save on your policy? Give us a call! 🚗💼🙌"
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Clarissa Sarmiento

January 16, 2026

5  out of  5
rating by Clarissa Sarmiento
"jennifer helped me out with my life insurance and i am happy with the outcome and benefits!"
We responded:
"Jennifer made life insurance simple and stress-free! If you’re in Dallas and want coverage that really works for you, she’s the one to call. Happy you’re loving the benefits! 😊"
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Phillip

January 16, 2026

5  out of  5
rating by Phillip
"Emmy was a big help, thank you!"
We responded:
"Big thanks for the shoutout! Emmy’s here in Dallas to help you find the best auto insurance coverage and save you money. Need a quote? Just give us a call! 🚗💪"
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usiel cruz

January 16, 2026

5  out of  5
rating by usiel cruz
"Great Help!!!"
We responded:
"We are happy we were able to help you with your insurance needs. "
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Maria Pineda

January 15, 2026

5  out of  5
rating by Maria Pineda
"Es una persona muy amable con toda la actitud muy profesional explica muy bien cada pregunta de la póliza de vida yo le daría un 💯 % gracias por todo la recomiendo esmeralda cortez"
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Thierry Solomon

January 7, 2026

5  out of  5
rating by Thierry Solomon
"Have been a client of Yasmeen’s State Farm for couple of years now. I continue to get great customer service and timely responses on inquiries related to home insurance."
We responded:
"Thank you for being a loyal client of Yasmeen’s State Farm! We’re thrilled to hear you’re enjoying great customer service and timely support with your home insurance. If you or anyone in Dallas, Texas is looking for reliable home insurance quotes and personalized coverage, Yasmeen and our team are here to help!"
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Jasmine Gonzales

December 12, 2025

5  out of  5
rating by Jasmine Gonzales
"Spoke with Ashley and Danny, they where both great! Got told everything i wanted to hear! 5 stars!!!"
We responded:
"Thank you for the awesome 5-star review! Ashley and Danny are thrilled to have helped you with all the insurance info you needed. If you or anyone you know is looking for personalized insurance quotes and expert advice, we're here to deliver top-notch service and great coverage. We appreciate your trust! "
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Gerardo Figueroa

December 12, 2025

5  out of  5
rating by Gerardo Figueroa
"Muy buen servicio de parte de la oficina. Ashley me ayudo! Estoy agusto con todo, 100% Recomendado"
We responded:
"¡Muchas gracias por tu excelente reseña! Nos alegra saber que Ashley y nuestro equipo te brindaron un servicio de calidad. Si tú o alguien que conoces necesita cotizaciones personalizadas o asesoría experta en seguros, estamos aquí para ayudarte. ¡Agradecemos tu recomendación al 100%!"
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Eric Castañeda

December 12, 2025

5  out of  5
rating by Eric Castañeda
"amazing experience with Ashley. Great customer service going to recommend all my friends 100%."
We responded:
"Thank you for the amazing review! Ashley is dedicated to providing top-notch customer service and personalized insurance solutions. We appreciate your recommendation and look forward to helping your friends with competitive quotes and the best coverage!"
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Esequiel Gomez

December 12, 2025

5  out of  5
rating by Esequiel Gomez
"Spoke with Ashley, she provided excellent service and information. Will definitely look into moving over with this insurance company!"
We responded:
"Thank you for the great review! Ashley is dedicated to providing excellent service and clear information to help you make the best insurance decisions. If you or anyone you know is ready for personalized quotes and competitive coverage, we’re here to make the switch easy and hassle-free!"